About us

Providing professional computer technical service support to nearly 1,000 companies in China

Fwone

Fwone currently provides professional computer technical service support for nearly 1,000 companies in China. The Fwone  team is growing, with more than 400 full-time employees. Fwone  is equipped with professional level technical and management teams, and implements a system of professional skills certification for all service personnel, and the services of these engineers have been highly evaluated and affirmed by users.

  • 60+

    Cities Served

  • 1000+

    Service Clients

  • 400+

    Full-time employee

  • 95%

    Contract renewal rate

Qualifications and honors

Development History

2001
2002
2005
2006
2007
2008
2009
2011
2012
2013
2014
2015
2017
2018
2019
2020
2021
2023
2001
2002
2005
2006
2007
2008
2009
2011
2012
2013
2014
2015
2017
2018
2019
2020
2021
2023
2001

Company start business and is headquartered in Beijing.


2002

Shanghai Company was established.

2005

Business expanded to Guangzhou.


2006

Opened 9 service sites in Shenzhen, Wuhan, Shenyang and Chengdu.

2007

Expanded business overseas and established a Hong Kong company.


2008

Fwone  Guangzhou Branch was Established

Unified service hotline:400-678-2400.


2009

Business continues to expand, opening

Tianjin, Xi'an, Chongqing,

Qingdao, Changsha, Xiamen, etc.

more than 20 service stations.


2011

Fwone Science & Technology Singapore Pte. Ltd was Established.

2012

Obtained ISO9001 quality management system certification;

Successful registration of the FWONE trademark in several places;

Fwone  WUHan Branch was Established.


2013

Call center settled in Wuhan;

Launch of self-developed work order system;

Taiwan fwone science and technology company limited was Established.

2014

Self-developed mobile office platform was launch;

Fwone Science & Technology (Malaysia) Sdn Bhd was Established.


2015

Self-developed ERP system launched to cover the business of each department.


2017

Self-developed products-

Fwone O2O IT platform is online.


2018

Obtained 14 Software copyright;

One Invention patent.


2019

Wuhan Company Awarded High-Tech Enterprise Certification;

Beijing Company Awarded ITSS Certification;


2020

Obtained ISO20000 service management system certification;

Obtained ISO27001 information security management system certification;

Groupthink O2O 2.0 IT platform updated and online.


2021

Obtained ISO14001 certificate for data processing and destruction;

One-stop logistics service management platform went online;

Obtained 17 Software copyright.


2023

Obtained “Innovative Enterprise” certification

Obtained “SRDI” certification

九大运营中心

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